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Return & Refund Policy:
Warranties and Disclaimers:
It is represented and warranted by MJ2 Sales Inc. (Seller) that the Products will be delivered in good condition. The Products shall be fit for the uses set forth in the Descriptions. Purchaser understands that the Products might be items manufactured by third parties. Said third parties may issue warranties and guarantees for certain of the Products. Those warranties are separate and independent from any warranties issued by Seller. Any rights that Purchaser may have concerning manufacturers’ warranties shall be direct with the manufacturers. Seller is not a party or involved with respect to said warranties. Purchaser’s rights concerning assurances and warranties issued by Seller shall be limited to the right of refund or replacement. Purchaser agrees that, within 10 days from delivery, Purchaser shall inspect the Products, and within at that time, Purchaser shall notify Seller of any defects or deficiencies. Notification shall be by way of email at sales@mj2sales.com or at such other email advised by Purchaser. Upon receipt of said notification and supporting back up, Seller shall promptly review Purchaser’s claim and respond to Purchaser by way of email. Seller reserves the right to request additional information, including, but not limited, to documentation and photos. Seller agrees to be reasonable in its review process. If Purchaser’s claim(s) is approved, then Purchaser shall have the right to have the item replaced or receive a full refund. In either case, at Seller’s expense, Purchaser agrees to return the defective Product within 5 days after Seller’s approval of the subject claim. Upon Seller’s receipt of the Product, it will conduct an inspection. Provided that the stated issues were not caused by Purchaser, then Seller shall promptly send out a replacement or, at Purchaser’s request, shall issue a refund. Any refund will be in the form of a credit to Purchaser’s payment source. By way of example, if the Purchaser paid by credit card, then Seller will issue a credit to that same credit card.
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